What can the Roff service plan offer you?

Just like a vehicle that’s serviced regularly to minimizes breakdowns and poor fuel efficiency, milling plants also need servicing to minimize costly breakdown and poor extraction rates. Roff's Service plan offers you comprehensive service to make sure that your milling plant works to full capacity.

Benefits of the Roff service plan?

  1. Optimal extraction rates due to regular servicing
  2. Downtime is minimised and services are scheduled in advance
  3. Manufacturer approved service team
  4. 2 Payment Options: Pay-per-hour or Once-off
  5. Monthly visits by Service Technicians ensures a smooth, optimally running plant
  6. Onsite Spares  – We will keep your emergency spares stocked and replenished with every visit *
  7. Basic Training will be provided to your team to ensure they can do basic maintenance
  8. – Excluded from per hour rate, will be invoiced monthly. If spares were used as part of service plan schedule, Roff will replace without cost to the client.

EXTRACTION RATE LOSSES OR DOWNTIME CAN BE VERY COSTLY IF NOT PREVENTED

The ROFF Guard Service plan will ensure that a service team is onsite every month to prevent unscheduled downtime or extraction rate losses. We provide a list and training of checks and cleaning that need to be done by the client between service visits, just like checking your oil and water when refilling your car.

1% Extraction = 3.6% Net Profit and 5 Hours Downtime = 1.25% Net Profit Loss @ 2000 tons per month

ROFF GUARD, MORE THAN JUST A SERVICE PLAN (24 MONTH/4800 HOURS PLAN ONLY)

During the plan’s term, components due to being serviced based on the schedule will receive a major service (excluding packaging and electrical components). This is to minimize downtime and ensure that components that need a service sooner than others are not batched till the end of the plan's cycle when the mayor service is normally done.

Emphasis must be made that this is NOT a maintenance plan

WHAT IS COVERED?

The Roff Guard Plan covers your plant for all the parts and labour as stipulated on the manufacturer’s service schedule. This plan will replace parts if it is recommended by the manufacturer at a specified service interval.

WHAT IS EXCLUDED?

  1. Accommodation
  2. Breakdowns: Parts, labour, traveling and accommodation, if not covered by the manufactures guarantee
  3. Additional non-serviceable parts, maintenance parts and warranty parts used will not be covered, like spouting, gearboxes and electrical components
    Note: The final mayor service will be completed before the 4800 hour term is completed, if within 24 months.

* Full List in contract

ONCE-OFF OR PAY-PER-HOUR

With two payment options, you can choose which one best suits your needs or cash flow:
Once Off Payment:

  • Best suited for clients who mill at full capacity from the start
  • Can be included in purchase price for financing
  • Fixed rate and protects you against escalations

Pay-Per-Hour:

  • Best suited for clients who start small and grow towards full capacity
  • Only pay for hours billed – Better for cash flow
  • Subject to escalations of an estimated 7% per year

IN ORDER TO QUALIFY FOR THIS PLAN, YOUR PLANT NEEDS TO COMPLY WITH THE FOLLOWING:

  1. Must be a Roff plant;

  2. Must not be a modified plant.

  3. Must be in a sound mechanical condition (if not new);

  4. Must have a valid Manufacturer Warranty in place or have been reconditioned by Roff’s technical team and be certified as being on standard.

Call us on +27 56 212 2697 or leave your details below, and we will call you back.

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